Privacy

Idle Interiors Privacy Policy

​

Information covered by this statement

Please read this Privacy Statement carefully and contact us if you have any questions.

This Privacy Statement applies to the use and processing of personal information collected and used by Idle Interiors.

By using Idle Interiors website and any mobile applications or otherwise providing your personal information to Idle Interiors, you agree to the collection, use and sharing of your information in accordance with this statement. 

You may also have elected to receive information from third parties which we think may be of interest to you. If you would rather not receive this information please contact us as described below.

Personal information is information, or any combination of separate pieces of information, that could be used to identify you.

Information sharing

The success of our business depends on your trust, and we do not sell or share your personal information outside of Idle Interiors. Your permission is always requested when we speak to other professionals on your behalf such as lawyers and surveyors.
 

Information Idle Interiors Collects:

We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our website, use a mobile application or other method such as email or telephone 

Information we collect directly from you

We collect information directly from you when you choose to create an enquiry on our website or use a mobile application or other service, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

• Name
• Email address
• Postal address
• Telephone and/or fax numbers
• Date of birth
• Demographic information
• Payment information (such as a credit card) and bank account details
• Future communication preferences
• Passport details
• Utility information

If you hold property via a company or trust we may also hold details on those entities.

​

We may obtain information about you from other sources, including publicly available sources, such as the Land Registry, Electoral Register, the internet, social media platforms or referral agents, etc. Examples of information we may collect from other sources are:

• Postal address.
• Email address.
• Date of birth.
• Income level.
• Publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings, and user generated content.

How Idle Interiors uses this information

We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other Idle Interiors business operations. The following are examples of how we may use the information we collect:

• Answer your questions or respond to your requests.
• Create and manage your account.
• Protect against or identify possible fraudulent transactions.
• Send you email and/or postal messages with information about Idle Interiors, our other content we think may be of interest to you.
• Telephone you about Idle Interiors, and other content we think may be of interest to you.
• Allow you to participate in social sharing on our websites.
• Process payment for purchases or other services.
• Analyse the use of, and develop, our products, services and marketing.
• Enforce our Terms and Conditions and otherwise manage our business.
• Develop new products and services.
• ​

Third-party service providers

We engage third-party service providers to perform a variety of business operations on our behalf eg solicitors, planning consultants. In so doing, we may share your personal information with them. We provide our service providers with only the personal information they need in order to perform the services we request, and we contractually require that they protect this information appropriately and not use it for any other purpose. For example, we may rely on a 3rd party service provider to:

• Fulfil your service requests and answer your questions.
• Host our sites and deliver our email or other communications.
• Manage payments or take other actions on our behalf.
• Analyse our data, sometimes combined with data from other sources, to send you communications.
• Conduct research and analyse data to improve our products, services and sites.
• Provide Photography, Energy Performance Certificates, videos and other services that we request.

​

Personal Information Retention Period

We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Aggregated and non-personal information.

We share aggregated and/or anonymous information that does not identify you for Idle Interiors business purposes. For example, we may disclose the number of visitors to Idle Interiors website or services.

Your communication options

We give you choices about how we communicate with you.

Email Communications

You can stop receiving promotional email messages from Idle Interiors by following the opt-out instructions provided in any such message you receive.

You can also stop receiving promotional email messages by contacting us by methods below

​

​

We will honour your request to stop receiving promotional email from Idle Interiors as is practicable. However, we may continue to send you service-related communications. We may keep information for record keeping to ensure we fulfil your request not to send particular types of messages.

Access

We take steps to keep your personal information accurate.

If you wish to access and update your information, please contact us as described below.

Data Deletion

If you wish us to erase your data please contact us as described below and we will deal with your request as necessary under applicable law.

Other rights

To the extent provided by applicable law, you have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us as described below.

Consent

Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us as described below. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.

Complaints

If you consider that we have processed personal data in violation of applicable law, please contact us as described below. If you consider that we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority (e.g. the Information Commissioner in the UK).

Information Commissioner's Office (ICO)

​

User Generated Content

Please remember that any information you submit or post as user-generated content to Social Media sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. Idle Interiors cannot prevent others from using such information in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. Idle Interiors is not responsible for the results of such postings.

Information Security

Idle Interiors is committed to keeping personal information secure. 

We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.

How to contact 

Should you have any queries in respect of this statement or our use of personal data, please contact [email protected]

Information about us:

Name: Idle Interiors

Address: Trewethen Farmhouse, 

                 Trelill

                 Cornwall

                  PL30 3HX

Email: [email protected]

Phone number: 07834992381

Website: www.idle-interiors.com

​

Updates to our Privacy Statement

We will post changes to this Privacy Statement and indicate the effective date when this Privacy Statement is updated. If we make any material changes to this Privacy Statement, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site. Continued use of the service will signify that you agree to any such changes.